Guestkey FAQ – questions and answers about the electronic door opener keypad
How do I create a code to open a specific door?
Go to the dedicated site www.guestkey.it, log in to your account page and there you will find your rooms.
Select the room and establish the days of stay of the customer.
The system, thanks to our powerful algorithm, generates codes to open the indicated door.
How do I send the code to the electronic lock keypad?
There is no need to send any code to the electronic keyboard.
All keyboards are INDEPENDENT and NOT CONNECTED to the Internet.
You send the code to your guest via email, WhatsApp, phone call, SMS... or as you prefer.
How does the keyboard understand if the code is valid?
Our encrypted algorithm communicates the only sequence of valid codes to the keyboard.
When the room door is opened, are the electrical utilities activated?
Of course, upon entering the code the keypad activates ENERGY SAVING all electrical services, as well as when the expiry of the
stay in the hotel all electrical services are deactivated (lights, air conditioning, water heater,
heating, etc)
Can I have a supervisor-owner code?
As the owner you have a unique access code that is always valid.
Can I have a code for the maid?
The service staff has an access code that is always valid and you can change it very easily.
with the waitress code or the owner code
ENERGY SAVER – Electrical utilities are activated momentarily.
Can I manage all the doors or users from a single control panel?
Of course, you can manage all your doors on one platform www.guestkey.it
The doors do not necessarily have to be in the same building.
They can even be distant from each other... scattered throughout the world!
Do the codes generated for guests have an expiration date?
Yes! You can generate codes with automatic expiration based on the checkout day.
The maximum duration of a code is 99 days (for security reasons).
Can I generate a code for just one opening?
Yes you can generate a code for a single opening, even just for a single access!
Is the GUESTKEY system safe?
Safety is our priority.
Guestkey is not connected to the internet or anything else... therefore it is NOT Hackable.
The created crypto codes have millions of possible combinations.
Furthermore, if you type more than 5 incorrect codes, the keyboard locks for 1 minute!
What type of lock is the electronic time lock keypad compatible with?
It is compatible with any electric lock, electronic lock, combination lock
Are the codes paid?
NO, the codes are not paid, you just have to make an annual subscription of €25,00 (MANAGEMENT)
(with the subscription you can manage up to 99 rooms plus 1 main entrance) and you will be able to generate
all the codes you want without any limitations
Can I cancel a generated code?
Yes, you can type the cancellation of the temporary code directly on the keyboard.
Delivery of keys
We can define our opening system as KEYLESS OPENING. No need to hand over the keys, avoiding unnecessary waiting.
Can I use an electric strike on the door?
Yes, the keypad is compatible with almost all electric locks or electric gates,
condominium doors and electric shutters.