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FAQ: The most common questions about energy-saving keyboards.

Operation Keyboard without RFID keys
Guestkey FAQ – questions and answers on the energy-saving electronic door opener keypad

Do I need to have an internet connection?

No you do not have to have any internet connection, our encrypted codes work without any internet connection.

How does the system work?

  1. THEhost sends the guest the numerical code previously generated by our platform, for the days of stay of the guest.
  2. THEguest by typing the code on the keyboard you log in for the FIRST time. From this moment on, the numeric code will no longer work and the RFID CARD will work and the room's electricity will be activated.
  3. THEguest in the room you will find the CARD in the energy saving section for subsequent access to the room.
  4. THEguest to exit the room you will be forced to remove the CARD from energy saving by cutting off the electricity.
  5. THEguest to enter the room you can only use the RFID CARD.

How do I create a code to open a specific door?

Go to the dedicated site www.guestkey.it, log in to your account page and there you will find your rooms.

Select the room and establish the days of stay of the customer.

Thanks to our powerful algorithm, the system generates codes to open the indicated door and for the pre-established time.

How do I send the code to the electronic lock keypad?

There is no need to send any code to the electronic keyboard.

All keyboards are INDEPENDENT and NOT CONNECTED to the Internet.

You send the code to your guest via email, WhatsApp, phone call, SMS... or as you prefer.

How does the keyboard understand if the code is valid?

Our encrypted algorithm communicates the only sequence of valid codes to the keyboard.

When the room door is opened, are the electrical utilities activated?

Of course, upon entering the code the keypad activates ENERGY SAVING all electrical services, as well as when the expiry of the

stay in the hotel all electrical services are deactivated (lights, air conditioning, water heater,

heating, etc)

Can I have a numeric code and an owner-supervision RFID CARD?

As the owner you have a unique access code that is always valid, this code will allow you to memorize the MASTER CARDS and the GUEST CARDS.

Can I have a numeric code and an RFID CARD for the waitress?

The service staff has an access code that is always valid and you can change it with the supervisor code extremely easily.

Furthermore, this code will allow you to memorize the GUEST CARDS.

How many MASTER CARDS and how many MASTER CARDS can be created?

They can be created:

n. 4 MASTER CARD and n. 4 GUEST CARDS

How does energy saving work?

  1. If the room is not rented, the keypad will not activate the general electricity panel.
  2. If the room is rented, the keypad will activate the general panel for the days of the guest's stay and the ENERGY SAVER will remove or activate the electricity depending on whether the customer is in the room or has left.

Can I manage all the doors or users from a single control panel?

Of course, you can manage all your doors on one platform www.guestkey.it

The doors do not necessarily have to be in the same building.

They can even be distant from each other... scattered throughout the world!

Do guest CARDS have an expiry date?

Yes! You can generate CARDS with automatic expiry based on the check-out day.

The maximum duration of a code is 99 days (for security reasons).

Can I generate a code for just one opening?

Yes you can generate a code for a single opening, even just for a single access!

Is the GUESTKEY Energy Saving system safe?

Safety is our priority.

Guestkey is not connected to the internet or anything else... therefore it is NOT Hackable.

The created crypto codes have millions of possible combinations.

Furthermore, if you type more than 10 incorrect codes, the keyboard locks for 1 minute!

The CARDS have Mifare technology and are non-reproducible.

What type of lock is the electronic time lock keypad compatible with?

It is compatible with any electric lock, electronic lock, combination lock

Are the codes paid?

NO, the codes are not paid, you just have to make an annual subscription of €25,00 (MANAGEMENT)

(with the subscription you can manage up to 99 rooms plus 1 main entrance) and you will be able to generate

all the codes you want without any limitations

Can I cancel a generated code?

Yes, you can type the cancellation of the temporary code directly on the keyboard.

Can I use my Energy Saving?

Yes you can use your Energy Saver (for energy saving) as long as it has MIFARE RFID technology

Delivery of keys

We can define our opening system as KEYLESS OPENING. No need to hand over the keys, avoiding unnecessary waiting.

Can I use an electric strike on the door?

Yes, the keypad is compatible with almost all electric locks or electric gates,

condominium doors and electric shutters.