Problems and opportunities to be examined in home automation
Home automation for hotels is the sector that will influence the design of accommodation facilities more than any other in the future. The creation of experiences designed for guests, in fact, will necessarily have to take technological innovations into account. Making the most of this type of opportunity is essential for hotels that wish to stay ahead of the curve.
We have already talked about home automation systems for hotels on several occasions. In the article dedicated to the 2019 trends for hotels and lodges: (https://www.porteitaliane.com/it/blog/domotica-per-hotel-problematiche-e-opportunita-da-esaminare-n15), in particular, we have identified home automation as one of the key themes of the current year.
The problems and opportunities to be examined, however, are of different types. Alongside the positive effects on the performance of your business, there are possible contraindications that you need to know how to deal with correctly.
The challenges of home automation for hotels: AI management
The implementation of technology within hotels brings with it inevitable challenges. One of the obstacles to overcome is certainly that linked to interaction with guests. These are problems that not only concern small structures, but also the most prestigious hotels.
To confirm this we report this article which appeared on the pages of Wired (https://www.wired.it/gadget/domotica/2019/01/16/hotel-licenzia-robot/), and dedicated to the Japanese hotel Henn-na. The structure, in 2017, was equipped with a team of two hundred robots, automating half the workforce. Their tasks were the most disparate, from reception to maintenance. After just two years, following various problems, it was decided to return to a staff composed mostly of human beings.
Lack of empathy and functionality: the limits of hotel automation
There are two problems that led to the disposal of the various robots: poor functioning and lack of empathy with customers. The robot porters chosen by the hotel, for example, were capable of reaching only 24 rooms out of 100. Furthermore, in bad weather, the robots were unable to function properly.
The Churi robot, however, had been chosen for the tasks of assistance to the public and placed in every room. Even in this case, however, the inability to answer the questions posed by the guests clearly undermined its usefulness. Furthermore, in some cases, the snoring of some travelers activated the automaton during the night, causing considerable disturbance.
The opportunities of hotel home automation
Home automation for hotels, as seen, brings with it demanding challenges. The fact that the technology behind robots is not yet fully mature does not mean that they do not exist notable opportunities.
Technological systems of this type make it possible to create environments totally tailored to the guest. The management of lighting and internal temperature can be entrusted to simple commands, or automated. The interaction between customer and reception can then be entrusted to touch-screens with icon interfaces. Thanks to the introduction of voice assistants, it is possible to make your guests' stay even more intuitive, and create real intelligent rooms.
Home automation systems are particularly scalable and adaptable to the needs of accommodation facilities. Furthermore, the latest legislative provisions have given the opportunity to carry out the necessary restructuring interventions convenient costs.
Flexibility and innovation: the advantages of hotel automation
In the latest editions of Host, the annual event organized by Fiera Milano and POLL Design, awarded the best home automation innovations for hotels. As Mixerplanet reports (https://www.mixerplanet.com/host2019-smart-label-e-design-talks-linnovazione-nellospitalita_157307/), the latest products to have been awarded are:
- Customizable home automation handles, with advanced functions
- Ultra-thin hanging minibars
- Oxygen barrier decanters, aimed at preserving the organoleptic properties of drinks
Looking only at the limitations of artificial intelligence, therefore, it would be incorrect. Hotel automation, if used consistently, offers numerous solutions, and allows you to get the most out of your hotel.
Italian Doors and home automation services for hotels
Home automation confirms itself as a rapidly expanding and rapidly changing sector. To be able to orient yourself in the best possible way, therefore, it is necessary to rely on a prepared and serious company. Porte Italiane is ready to help you: by contacting us you can obtain a quote and in-depth advice.